Targus Bluetooth 4.0 Dual-Mode Micro USB Adapter Note: Please scroll down the page and then you should be able to find the latest drivers available for Windows Operating System. Hope this resolves the issue. If there is, you have to basically press and hold it while your device tries to discover the mouse and when it already shows up, that's when will you be able to pair it wirelessly. If it still won't show up, please include the make and model of your device so I can further check if this device has 4.0 bluetooth technology. If this helps, please On the bottom of Microsoft Arc Mouse, press and hold the pairing button until the LED light begins to blink. On your Surface or Windows 10 PC, select Start > Settings > Devices > Bluetooth& Other Devices > Add Bluetooth or other Device > Bluetooth. Tap or select Microsoft Arc Mouse in the list of Bluetooth devices. Tap or select Pair. According to your description your Bluetooth mouse can't be detected. Can you find your mouse in Bluetooth device list? First of all, make sure that . your computer's Bluetooth and Bluetooth mouse are turned on. After turned on the device if still can't find the Bluetooth mouse you can try upgrade . your Bluetooth driver in device manager. When you go to Devices and printers > Right-click the Microsoft Surface Keyboard > Choose properties > go to services tab > Under Services Tab (you should see couple of options) but only look for Drivers for keyboard, mouse etc. ; (HID) > click on the tick box to remove the check mark if you see it. . Type devmgmt.msc and press Enter to open the Device Manager. Expand Mice and other pointing devices and right-click on the mouse (usually HID-compliant mouse ). Click Uninstall device and then Uninstall. If your Bluetooth mouse is not working, expand Bluetooth and uninstall your Bluetooth module/adapter driver. The following worked for me and it's still working after 24 hours, a computer restart and sleep mode. 1) Go to Bluetooth and Other Devices Settings. 2) Remove the mouse (this will also uninstall the software) 3) Download, install and open the Bluetooth Arc Touch Mouse App from the Microsoft Store. 4) Download and install the mouse driver According to your description your Bluetooth mouse can't be detected. Can you find your mouse in Bluetooth device list? First of all, make sure that . your computer's Bluetooth and Bluetooth mouse are turned on. After turned on the device if still can't find the Bluetooth mouse you can try upgrade . your Bluetooth driver in device manager. Its just being detected as a generic bluetooth device. 1. Shut down the mouse. 2. Push the power button for more than 5 seconds (try to avoid pushing other buttons) 3. Blue light underneath starts blinking and the mouse appear on the bluetooth devices list. For each detected Bluetooth device, it displays the following information: Device Name, Bluetooth Address, Major Device Type, Minor Device Type, First Detection Time, Last Detection Time, and more.

microsoft bluetooth mouse not being detected